AI SupportAgentsfor Hardware Companies
The best support system for hardware companies. Our AI agents talk to devices and are built by hardware experts.
Built by engineers from
150+ Languages
Support customers globally with real-time translation and localized responses.
IoT Platform Integration
Seamlessly connects with AWS IoT Core, Azure IoT Hub, and Google Cloud IoT Core. Updates your docs with the latest resolutions from your customers.
Hands-On Implementation
Quick integration with your existing systems - no complex coding required.
24/7 Monitoring
Proactive issue detection and instant alerts for critical device problems.
Why Hardware Companies Choose Telemetron
Unlike software-focused platforms, Telemetron is engineered specifically for hardware support with direct device integration capabilities.
Real-Time Hardware Intelligence
Connect directly to your hardware for live telemetry data that transforms reactive support into proactive service.
GPS-Enabled Asset Recovery
Live GPS tracking for high-value orders with alerts, API, and webhooks. Powered by AirPinpoint.
Hardware-Aware AI Chatbot
AI that integrates with device APIs to perform real-time diagnostics, run tests, and even apply firmware updates.
Version-Intelligent Knowledge Base
Automatically segments documentation by hardware revision and firmware version for perfectly tailored solutions.
Dual-Intelligence Support System
Specialized AI tools for customers and support staff that translate complex telemetry into actionable insights.
Predictive Maintenance Platform
Analyzes telemetry patterns to identify at-risk devices before they fail, reducing emergency service calls.
Comprehensive Executive Dashboard
Hardware executives gain unprecedented visibility into product performance across their entire installation base. Track failure rates by component, identify environmental factors affecting performance, and quantify support effectiveness.
- Real-time performance metrics across all device models
- Failure pattern analysis with component-level granularity
- ROI tracking for support and maintenance activities
- Environmental impact correlation with hardware longevity
Seamless Integration Ecosystem
Connect directly to hardware diagnostic systems, manufacturing databases, and shipping partners for a complete digital thread from production to end-of-life.
Hardware is Complicated. Your Support Shouldn't Be.
No device changes needed. Works with your existing infrastructure. Get started in minutes, not weeks.
Enterprise-Ready
- →Multi-account AWS support
- →SOC2 & ISO27001 compliant
- →Role-based access control
- →Audit logging & monitoring
Hands-On Implementation
- →On-site warehouse training
- →CS team onboarding support
- →Scale to million+ device fleets
- →30-person team efficiency
Ready to Transform Your Customer Support?
Join leading hardware companies using Telemetron to deliver exceptional customer support at scale.